Support

Email support. A person reads every message.

Delete your account

In the app: open Nowish, tap the gear on the home screen to open Settings, then tap Delete my account and confirm. Your profile, the groups you created and your lights are deleted permanently, and you are signed out.

Without the app: email support from the email address of the Apple or Google account you sign in with, and ask us to delete your Nowish account. We confirm it's you, delete the account the same way the app does, and reply when it's done.

What is deleted: your profile, display name, push token, the groups you created (with everything in them), your memberships, your lights and our record of your subscription. Taps of I'm Down you made on other people's lights stay in their history without your name. We keep nothing else.

Subscriptions

Deleting your account does not cancel a subscription. It keeps renewing until you cancel it in the store. On iPhone open Settings, tap your name, then Subscriptions. On Android open the Google Play app, tap your profile picture, then Payments and subscriptions, then Subscriptions. In the app, Settings also has Manage subscription and Restore purchases.

Block or report someone

Tap their name anywhere in the app, then Block or Report.

Stop notifications from a group

Settings, then Notifications, then turn that group off. You stay in the group.